Shipping Policy:


Shipping Options:

We are happy to ship to both Canada and the USA.

• Free local pickup (St. John’s, NL)
• $5 UNTRACKED lettermail in Canada (at buyer’s risk), available for 1-2 pieces based on weight (if available in your cart, you can select it).
• $15 CAD flat rate within Canada
• $15 USD flat rate within USA
• Free shipping on purchases of $145 CAD / $145 USD (subtotal, after discounts) within Canada/USA respectively.
• Express rates as calculated at checkout.


Dispatch Time:

All ready-to-ship product will ship out within 1-5 business days. We strive to ship things out as soon as possible, but keep in mind that there may be a small delay during holidays. 


Shipping Times & Info:

Please keep in mind that shipping time will vary based on your location and chosen shipping method. Slumberly is not responsible for delays due to carrier interruptions. When placing your order, please be mindful of the shipping method that you choose, as shipping time can vary greatly. If you select Canadian lettermail, please keep in mind that this is at the BUYER’S risk. We will be taking photos of the items as they ship out, but lettermail comes with no tracking number and no insurance, and therefore we cannot be held liable for any missing packages. Slumberly is not responsible for lost of stolen packages of any type once it leaves our possession, so please reach out to the Carrier directly for any concerns you may have. 


Undeliverable or Refused Packages:

Please carefully select the correct address when purchasing. If a package is sent to an address and is refused or undeliverable, Slumberly ends up having to pay the postage fees to retrieve that item. As such, if this occurs and the package is sent back to us, we will refund you the total of the order minus $15 (CAD/USD, depending on your location) to account of the additional shipping charges. 


Local Pickup:

Local pickup is typically available every day. We ask that you message us on Facebook, Instagram, or Email to arrange a pick-up time. We are located in Southlands in St. John’s, NL and our address will be sent in your pick-up email once you confirm a time with us!